Features
Mobile App
Contact
FAQ
Sign In
Get Started
FAQ
Frequently Asked Questions
Everything you need to know about Watchtower and our intelligent access control solutions.
General
What is Watchtower?
Who is Watchtower built for?
Is Watchtower cloud-based?
Can Watchtower support multiple sites?
Access Control & Gate Operations
What gate configurations does Watchtower support?
What is Mission Control Center?
How does the unstaffed gate solution work?
What are the three unstaffed entry methods?
Are residents notified when a visitor arrives?
License Plate Recognition
Does Watchtower support license plate recognition?
What happens with unregistered vehicles?
Is LPR available for both staffed and unstaffed gates?
Credential Management
What types of credentials does Watchtower support?
How are credentials issued and managed?
Do residents or visitors need a physical access card?
Camera Monitoring
Does Watchtower include camera monitoring?
Can camera feeds be cross-referenced with other data?
Incident Reporting
Does Watchtower include an incident reporting module?
What information can be captured in an incident report?
How are incidents tracked?
Are stakeholders notified when an incident is reported?
Mobile App
Is there a mobile app?
Can incident reports be created from the mobile app?
User Management & Permissions
How does Watchtower handle user access?
What types of user roles are supported?
Audit & Compliance
Does Watchtower maintain audit logs?
Can audit data be used for compliance or client reporting?
Notifications
What types of notifications does Watchtower send?
Can notifications be configured?
Getting Started
How long does it take to deploy Watchtower?
How do I request a demo?